faq

Local Authorities (PBT) in this country are divided into three categories as follows:
  • City Council / Municipal Council
  • Municipal Council
  • District Council
 

The difference between these three categories is based on their respective characteristics:

  • The City Council is a Municipal Council upgraded to city status after meeting certain criteria. Among the criteria for the City Council are a population of not less than 500,000 people and an annual income of more than RM100 million.
  • The Municipal Council is more focused on urban areas compared to the District Council and has a population and income exceeding that of the District Council. The criteria for the Municipal Council are a population exceeding 150,000 people and an annual income of more than RM20 million.
  • The District Council is more focused on rural areas. The criteria for the District Council are a population of less than 150,000 people and an annual income of less than 20 million.

Further criteria for PBT levels can be found here.

The total number of PBTs is 151 (including the Kuala Lumpur City Council), consisting of 19 City/Municipal Councils (DB / MB), 40 Municipal Councils (MP), and 92 District Councils (MD). The latest addition is the Telupid District Council, Sabah.

There are also several other authorities authorized by their respective State Governments to carry out PBT functions, namely the Hi-Tech Industrial Park PBT, Putrajaya Corporation, Labuan Corporation, and Tioman Development Board.
  • Refer to PBT statistics here
  • Refer to the list of PBTs here
So far, there are 19 City Councils, namely:
City / City Council State Date Established/Declared
1) Kuala Lumpur City Council Federal Territory February 1, 1972
2) Ipoh City Council Perak May 27, 1988
3) North Kuching City Council Sarawak August 1, 1988
All PBTs are under the jurisdiction of their respective State Governments. The specific role of JKT and the general role of KPKT is to coordinate PBTs in terms of policy and legislation standardization, provide advice including technical advice, and allocate funds from the Federal Government.
The public can lodge complaints:
  1. with the relevant PBT; or
  2. with JKT/KPKT through the following channels:
    • Integrated Complaint System KPKT (SAB KPKT) through the following link: https://aduan.kpkt.gov.my/
    • i-Tegur KPKT application, download the i-Tegur application on smartphones using the App Store (iOS users) and Google Play (Android users) through the following link: https://i-tegur.kpkt.gov.my
    • Official JKT complaint email at This email address is being protected from spambots. You need JavaScript enabled to view it.
Yes. JKT/KPKT can refer the issue to the relevant PBT to obtain a report. If the issue is found to be serious, JKT/KPKT will request assistance from the relevant PBT to provide clarification and take appropriate action.
Bulk waste is collected only once a week.
The public can make complaints to the nearby local authorities to ensure that cleaning actions are carried out as soon as possible.